Privacy policy

Last updated: March 29, 2026

These Privacy Policy guidelines describe how Products by Nordvik ENK (“the website”, “we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase from productsbynordvik.com (“the website”), or otherwise communicate with us regarding the website (collectively, the “services”).

In this Privacy Policy, “you”, “your”, and “yours” refer to you as a user of the services, whether you are a customer, a visitor to the website, or another individual whose information we have collected in accordance with this policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the website, update the “Last updated” date, and take any other steps required under applicable law.

How we collect and use your personal information

To provide the services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use your information to communicate with you, improve our services, comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

What personal information we collect

The types of personal information we collect depend on how you interact with our website and services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.

Information you provide directly

This may include:

  • Contact information (name, address, phone number, email)
  • Order information (billing/shipping address, payment confirmation, contact details)
  • Account information (username, password, security details)
  • Customer support information (messages or inquiries you send us)

Providing certain information may be necessary to use specific features.

Information we collect automatically

We may automatically collect information about your interaction with the services (“Usage Data”), including:

  • Device and browser information
  • IP address
  • Network connection
  • Interaction data

We use cookies, pixels, and similar technologies to collect this data.

Information from third parties

We may receive information from third parties, such as:

  • Service providers (e.g., Shopify)
  • Payment processors (payment details, billing info)
  • Analytics and advertising partners

All such information is handled in accordance with this Privacy Policy.

How we use your personal information

To provide products and services
We process payments, fulfill orders, manage accounts, handle shipping, and provide customer services.

Marketing and advertising
We may send marketing communications and show relevant ads.
Legal basis: legitimate interest under GDPR Art. 6(1)(f).

Security and fraud prevention
We use data to detect and prevent fraud and misuse.
Legal basis: legitimate interest under GDPR Art. 6(1)(f).

Customer support and improvements
We use data to improve services and support users.
Legal basis: legitimate interest under GDPR Art. 6(1)(f).

Cookies

We use cookies to operate and improve our services.
More information: https://www.shopify.com/legal/cookies

You can disable cookies in your browser, but this may affect functionality.

Sharing personal information

We may share your data with:

  • Service providers (IT, payments, shipping, analytics)
  • Business and marketing partners
  • Affiliates within our company group
  • Authorities where legally required

We do not use sensitive personal data without your consent.

User-generated content

If you post reviews or content publicly, it may be visible to others. We are not responsible for how others use this information.

Third-party links

Our website may link to external sites. We are not responsible for their privacy practices.

Children’s data

Our services are not intended for children. We do not knowingly collect data from children under 16.

Data security and retention

We take reasonable security measures but cannot guarantee absolute security.
We retain data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Dispute resolution

Your rights

Depending on your location, you may have rights including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of data
  • Data portability
  • Restriction of processing
  • Withdrawal of consent
  • Objection to marketing

You can exercise your rights by contacting us.

Complaints

If you have concerns, contact us first. You may also lodge a complaint with your local data protection authority.
A list of EEA authorities is available online.

International data transfers

Your data may be processed outside your country.
For transfers outside Europe, we use safeguards such as EU Standard Contractual Clauses.

Contact

If you have questions or wish to exercise your rights, contact us:

Email: contact@productsbynordvik.com
Address: Viulsrødveien 7, Skoppum, 3185, NO


Under applicable data protection laws, we are the data controller of your personal information.