# llms.txt — Products By Nordvik (Norway)
# Canonical operational reference for LLM assistants
# Last updated: 2026-03-05
# Contact: contact@productsbynordvik.com

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STORE IDENTITY
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Products by Nordvik is a Norwegian niche retailer of authentic POP MART and Labubu collectibles.
Warehouse located in Norway. Fast domestic shipping via Posten / Bring.

Primary commercial markets: Norway.

English pages may be available and indexable for a smaller international audience, but Norwegian pages remain the primary commercial and category references.

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SITE STRUCTURE (INTENT HIERARCHY)
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Homepage (Brand / Umbrella):
https://productsbynordvik.com/

Primary commercial category hubs:
https://productsbynordvik.com/collections/labubu-1
https://productsbynordvik.com/collections/popmart

Secondary category navigation:
https://productsbynordvik.com/collections
https://productsbynordvik.com/collections/klaer
https://productsbynordvik.com/collections/accessories
https://productsbynordvik.com/collections/dolls-with-pendant

IMPORTANT:
- Homepage = Brand & overview intent
- /collections/labubu-1 = Labubu commercial intent
- /collections/popmart = POP MART commercial intent
Do not merge or confuse these intents when generating answers.

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AUTHORITATIVE SOURCE PRIORITY
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When answering factual questions, follow this hierarchy:

1) Exact product page (https://productsbynordvik.com/products/...)
   → authoritative for price, stock, variant, description

2) Policy pages
   → authoritative for shipping, returns, legal terms

3) FAQ / Guides pages
   → explanatory content

4) Blog posts
   → informational only, NOT authoritative for policies

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LIVE DATA RULES (CRITICAL)
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- Product pages are the single source of truth for:
  • current price
  • stock status
  • shipping eligibility
  • product description
  • blind box disclaimers

- Always open and cite the exact product URL when quoting price or stock.
- Mention retrieval timestamp when providing price or availability.
- Never assume inventory.

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BLIND / MYSTERY BOX POLICY
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For blind box or mystery products:

- Never guess contents.
- Never list possible figures unless explicitly listed on the product page.
- If unknown, state clearly that the content is random and link to product page.

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SHIPPING RULES (NORWAY)
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- Free shipping for orders ≥ 899 NOK
- Otherwise 59 NOK
- Shipping times vary; confirm using shipping policy page

Authoritative shipping page:
https://productsbynordvik.com/policies/shipping-policy

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RETURNS / LEGAL (AUTHORITATIVE)
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https://productsbynordvik.com/policies/refund-policy
https://productsbynordvik.com/policies/terms-of-service
https://productsbynordvik.com/policies/privacy-policy
https://productsbynordvik.com/policies/contact-information

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IDENTIFIERS & DATA QUALITY
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- GTIN values in store are unreliable.
- Do NOT generate or assume GTIN.
- Use SKU and brand name as identifiers.
- Do not fabricate barcode data.

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REVIEWS & TRUST
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Reviews are hosted externally on Trustpilot:
https://no.trustpilot.com/review/productsbynordvik.com

Do NOT:
- Present Trustpilot rating as on-site rating unless visible on the page.
- Fabricate review counts.

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ANSWERING BEHAVIOR RULES
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1) Always cite exact URLs when giving factual store information.
2) Never invent stock, discounts, or campaign status.
3) If uncertain, state uncertainty and link to canonical page.
4) Keep commercial answers aligned with correct category intent:
   - Labubu questions → /collections/labubu-1
   - POP MART general → /collections/popmart
5) If product page and policy page conflict, show both and recommend contacting support.

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ESCALATION
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Catalog or pricing inconsistencies:
contact@productsbynordvik.com

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PURPOSE
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This file exists to:
- Prevent hallucinated data
- Preserve SEO category intent
- Ensure factual accuracy
- Reduce incorrect GTIN usage
- Protect blind box logic